Personal information protection policies
1. Acquisition of personal information
Phenitec acquires personal information through legal and fair means.
2. Use of personal information
Phenitec uses customers’ personal information to the extent necessary for the following operations and to achieve the purpose of use.
- Provision of products, catalogs, etc.
- Responding to inquiries or requests from customers
- Provision of information on the products or services handled by Phenitec or its affiliated companies
- Request for questionnaires for service improvement, etc.
- Purposes that have been notified to and agreed upon by the customer in advance
3. Safeguard of personal information
Phenitec takes necessary and appropriate measures for the prevention of leakage, loss or damage of personal information that it handles and for the safe management of personal information.
Moreover, Phenitec establishes a management system for the protection of personal information and ensures that all directors and employees are aware of and comply with its regulations.
4. Provision of personal information to third parties
Phenitec does not disclose or provide personal information to any third party, except with the customer’s consent or in any of the following cases.
- When providing personal information to subcontractors that Phenitec appropriately supervises in order to achieve the purpose of use
- When required by law or regulation
5. Compliance with laws and regulations
In the execution of operations handling personal information, Phenitec complies with the requirements of laws, regulations and other rules related to the protection of personal information.
6. Continuous improvement
Phenitec strives to ensure that all employees are aware of the appropriate handling of personal information through internal education and awareness activities, and continuously improves the management system and framework for the protection of personal information.